Terms and Conditions (T&C) for Our Holiday Apartments

Key Information at a Glance

  • Check-in: from 3:00 PM
  • Check-out: by 10:00 AM
  • Deposit: 20% of the total amount
  • Pets: not allowed
  • On-site Payment: cash and PayPal only

Booking Confirmation and Deposit

Each booking is confirmed by email.

To confirm your booking, a deposit of 20% of the total is required by the specified date.

Invalid Booking: If the deposit is not received in time, the booking will be canceled.

Remaining Payment Terms

The remaining balance is due no later than 21 days before arrival.

Missing Final Payment: If payment is not received, we may release the apartment for other guests. Cancellation fees still apply.

On-site Payment: Cash or PayPal only. No card payment possible.

Visitors and Additional Guests

Day Visitors:

Please notify us in advance. The number of guests must remain reasonable.

Overnight Guests:

Only allowed with prior approval and enough beds. €15 per person and night.

Unregistered Guests: Charged €100 per night. May lead to cancellation of the rental agreement.

Included Services

  • Final cleaning, water, electricity, heating
  • 1x bedding per person (beds are made)
  • 1 bath towel and 1 hand towel per person
  • 2 dish towels, 1 dish cloth
  • 1 crib, additional travel crib on request (apartment 4: only 1 crib)
  • Adult rental bikes (no kids’ bikes)
  • Craft materials in the creative corner
  • 1x treasure hunt for families/kids

Check-In / Check-Out & Cleaning

Check-in: From 3:00 PM
Check-out: By 10:00 AM

For contactless check-in, details will be provided in advance.

*Final Cleaning:

Please leave the apartment tidy and broom-clean, including dishwashing and trash separation.

Extra Cleaning Fee: €50 if cleaning requires extra effort beyond standard.

No bachelor or similar parties allowed!

Cancellation Policy

If canceled more than 22 days before arrival, your deposit will be refunded.

  • 21–8 days before arrival: 50% of the total amount
  • Less than 8 days: 90%
  • From 2 days before or no-show: 90%

Late arrival or early departure does not reduce the payment due.

We recommend travel cancellation insurance.

Pets

Please note: Pets are not permitted.

Non-Smoking Apartments

Smoking (incl. e-cigarettes) is not allowed indoors, on terraces, or in any buildings.